Rights and Obligations of Certification Clients
Clients who utilize the product certification services of PT Prolab Sertifikasi Indonesia are bound by the rights and obligations that apply throughout the certification process, until the SNI Certificate is issued and throughout its validity period.
Pay all fees incurred for the implementation of Certification Work as determined by LSPro PT Prolab Sertifikasi Indonesia, including surveillance (if required by the Certification Scheme), verification of complaints, and evaluations for expanding the certification scope.
Submit certification application documents in accordance with the requirements of the Certification Scheme to LSPro PT Prolab Sertifikasi Indonesia.
Be available for visits by audit teams and/or sample collection officers appointed by LSPro PT Prolab Sertifikasi Indonesia for products to be certified.
Provide access to audit teams and/or sample collection officers to locations, documents, records, equipment, personnel, and subcontractors related to products covered by the Certification Work for evaluation, surveillance, and/or verification of complaints regarding compliance with certification and/or product requirements.
Maintain and control the conformity of products covered by Certification Work to be produced or supplied in accordance with the same characteristics as the certified product samples by LSPro PT Prolab Sertifikasi Indonesia, ensuring compliance with relevant SNI and applicable regulations.
Implement changes to certification and/or product requirements when such changes are communicated by LSPro PT Prolab Sertifikasi Indonesia.
Ensure the SNI Certificate is used in a manner that does not damage the reputation of LSPro PT Prolab Sertifikasi Indonesia and refrain from making statements about product certification deemed misleading or unauthorized by LSPro PT Prolab Sertifikasi Indonesia.
Take actions as required by LSPro PT Prolab Sertifikasi Indonesia, including any necessary measures related to reports of non-compliance in maintaining product conformity.
Take actions as required by LSPro PT Prolab Sertifikasi Indonesia, including any necessary measures related to suspension, withdrawal, or termination of certification by LSPro PT Prolab Sertifikasi Indonesia.
Cease using any publications referencing the SNI Certificate if it is suspended, withdrawn, terminated, or has expired.
Provide a complete copy of the SNI Certificate if it is shared with other parties.
Make statements regarding certification only within the scope granted by LSPro PT Prolab Sertifikasi Indonesia.
Reference certified products in any communication media only in accordance with the provisions of the Certification Scheme.
Maintain records of all complaints related to SNI compliance and make them available to LSPro PT Prolab Sertifikasi Indonesia upon request; (1) take appropriate action on complaints and any product deficiencies affecting compliance with certification and/or product requirements, and (2) document actions taken.
Notify LSPro PT Prolab Sertifikasi Indonesia without delay of any legal, commercial, organizational, or ownership changes affecting documents submitted during the certification application.
Notify LSPro PT Prolab Sertifikasi Indonesia without delay of any organizational or management changes related to key management, decision-makers, or technical staff that could affect the Client’s ability to meet certification and/or product requirements.
Notify LSPro PT Prolab Sertifikasi Indonesia without delay of any product or production method changes that result in deviations from the characteristics of the certified product sample.
Notify LSPro PT Prolab Sertifikasi Indonesia without delay of any changes to contact addresses and production locations of certified products.
Notify LSPro PT Prolab Sertifikasi Indonesia without delay of any major changes to the quality management system implemented by the Client.
Receive services for product certification in accordance with the provisions of the Certification Scheme from LSPro PT Prolab Sertifikasi Indonesia.
Obtain an SNI Certificate if the product is assessed to meet the certification and product requirements set by LSPro PT Prolab Sertifikasi Indonesia.
Submit requests for suspension, addition, or reduction of the certification scope to LSPro PT Prolab Sertifikasi Indonesia.
Submit complaints, appeals, and dispute resolution requests to LSPro PT Prolab Sertifikasi Indonesia.
Client Rights
Client Obligations
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REQUIREMENTS FOR LEGAL DOCUMENTS FOR SNI CERTIFICATION
DOMESTIC MANUFACTURING COMPANIES THAT PRODUCE PRODUCTS TO BE MARKETED IN INDONESIA COMPANY ADMINISTRATIVE DOCUMENTS
1. NIB (Business Identification Number)
2. NPWP (Taxpayer Identification Number) 3. Company deed of establishment and amendments (if any)
4. SIUP (Company Business License)
5. TDP (Company Registration Certificate)
6. HAKI (Trademark Registration Mark) 7. ISO 9001:2015 Certificate (Mandatory for most SNI type 5 products) 8. Letter of application for certification to LSpro
PRODUCT TECHNICAL DOCUMENTS
1. List of product technical specifications 2. Standard operating procedures (SOP) for production and quality control 3. List of main raw materials (bill of materials)
DOMESTIC MANUFACTURERS
(IMPORTER OF FOREIGN PRODUCERS)
DOMESTIC MANUFACTURING COMPANIES THAT PRODUCE PRODUCTS TO BE MARKETED IN INDONESIA ADDITIONAL DOCUMENTS FOR IMPORTERS
1. letter of appointment or letter of power of attorney from the producer to the importer or official representative in Indonesia 2. Importer legality (NIB, APIU, SIUP, NPWP, HAKI)
3. approval/legalization of business permits from the embassy or consulate general of the Republic of Indonesia that handles industry in the country of origin. 4. company profile 5. contract or agreement with the principal
6. Product test report (from accredited lab) 7. product technical documents 8. Product certificate from the country of origin (if any) 9. ISO 9001 certificate of origin factory (if required by the scheme) 10. proof of import/invoice/packing list
11. Laboratory appointment letter
Note: Often, LSPRO requires an audit of an overseas factory. Alternatively, the principal must provide complete documentation.
OFFICIAL REPRESENTATIVE (Brand principal)
OFFICIAL REPRESENTATIVE OFFICE OR PRINCIPAL OF A FOREIGN BRAND THAT APPOINTS A LOCAL PARTY TO APPLY FOR CERTIFICATION. ADDITIONAL DOCUMENTS FOR OFFICIAL REPRESENTATIVE CERTIFICATION.
1. Power of attorney from the principal (stating that the representative office has the right to submit an SNI application)
2. Legality of representative offices in Indonesia (NIB, SKDP) 3. Product technical documents 4. Production documents and quality systems from the principal
5. Product test report 6. Laboratory appointment letter (if the test is conducted abroad) 7. Letter of appointment of official agent or distribution (if not direct import)
Note: proof of cooperation between the principal and the representative office is required, and a witness audit may be conducted at the overseas factory.
MAKLUN
PARTIES WHO APPLY FOR CERTIFICATION BUT PRODUCTION IS CARRIED OUT BY ANOTHER FACTORY (OEM/OUTSOURCING). ADDITIONAL DOCUMENTS FOR MAKLUN CERTIFICATION
1. Letter of cooperation agreement between the brand owner and the subcontracting factory 2. Power of attorney from the subcontracting factory 3. Production permit from the subcontracting factory
4. Quality documents of the manufacturing plant (SOP, process, QC) 5. Legality of the applicant and factory (NIB, NPWP, AKTA, etc.) 6. Factory quality management system documents
7. Product technical documents
8. Product test report 9. Laboratory appointment letter
10. Production process documentation
Is maklun allowed in SNI certification? - SNI is voluntary - maklun is usually allowed - SNI is mandatory - Maklun is allowed with strict conditions, and Lspro must approve
Note: LSpro will conduct an audit at the manufacturer's factory, not at the applicant's office.
PARTIES WHO APPLY FOR CERTIFICATION BUT PRODUCTION IS CARRIED OUT BY ANOTHER FACTORY (OEM/OUTSOURCING). ADDITIONAL DOCUMENTS FOR BRAND COOPERATION CERTIFICATION.
1. Letter of cooperation agreement between the brand owner and the factory where the production takes place
2. Power of attorney from the brand owner 3. Production factory quality documents (SOP, PROCESS, QC)
4. Legality of the applicant and production plant (NIB, NPWP, AKTA, etc.) 5. Factory quality management system documents 6. Product technical documents 7. Product test reports 8. Laboratory appointment letter 9. Production process documentation
Is maklun allowed in SNI certification? - SNI is voluntary - maklun is usually allowed - SNI is mandatory - Maklun is allowed with strict conditions And Lspro must approve Note: Lspro will conduct an audit to the maklun factory, not to the applicant's office.
BRAND COLLABORATION
info@prolab-sertifikasi.com
+622263172040
www.prolab-sertifikasi.com